The Daily Item, Sunbury, PA

October 1, 2013

Pennsylvania insurance portal opens today with glitches and delays

By Marc Levy
The Associated Press

HARRISBURG — Glitches are beginning quickly in the federally run online insurance portal for Pennsylvania that's newly open under President Barack Obama's signature health care law.

The website,, was telling visitors today that the system was down at the moment and to try again later. It also says, "we're working to resolve the issue as soon as possible" and that it has a lot of visitors right now.

Callers to the federal call center where consumers can get help by telephone have reported long wait times.

Today is the first day that people can see information on the 56 health plans available to Pennsylvanians, such as rates and networks, and start shopping.

Coverage begins Jan. 1.

Antoinette Kraus of the Pennsylvania Healthcare Access Network says people don't have to enroll right away.