NEW BERLIN —
Citizens’ Electric Co. is advising customers to be wary of utility imposters who may be in the Valley following an incident Oct. 4 near Lewisburg.
A customer contacted Citizens’ Electric to report two women and a man came to his door that afternoon and told him they were conducting a customer satisfaction survey for the company.
“Fortunately, the resident was suspicious of the visitors and did not allow them into his home,” said John Kelchner, vice president of engineering and operations for the Lewisburg-based utility. “Citizens’ Electric Co. has no such survey under way and we advise customers to be wary of anyone who attempts to gain entrance to their homes by stating they work for the utility.”
All of Citizens’ Electric’s field personnel wear uniforms with a company logo, drive vehicles that are clearly marked with the Citizens’ Electric logo and carry laminated plastic photo identification cards.
If someone claiming to be affiliated with Citizens’ Electric Co. comes to your door, protect yourself by:
Asking to see photo identification.
Calling Citizens’ Electric at (570) 524-2231 to verify work and employee identity if there is any doubt.
Looking for clearly marked service vehicles.
Reporting any suspicious activity to the local police.