The Daily Item, Sunbury, PA

March 20, 2013

EBT cards won't work for 12 hours this weekend

By Evamarie Socha
The Daily Item

— HARRISBURG – The Department of Public Welfare is alerting all Electronic Benefit Transfer card users that they will be unable to use their card beginning 11 p.m. Saturday, March 23, through noon Sunday, March 24. 

The temporary outage is needed because of information technology changes as a result of a change of card vendors. The time was selected to minimize impact to cardholders because of transaction volume, DPW said.

Cardholders will not be able to make purchases with their card or access account information while the transfer is taking place.

The Electronic Benefit Transfer card, often referred to as the EBT card, is a blue card with yellow wording spelling out “ACCESS.” The EBT card may contain any of the following benefits: Food Stamps, Temporary Assistance for Needy Families or Medical Assistance. 

Clients should be advised that after the transfer:

Beginning at noon on March 24, cardholders can go to to access their benefit information.

The vendor switch will let the cardholder get benefits sooner, order replacement cards at any time and more easily replace a missing PIN number.  

For more information, visit or call 1-800-692-7462.