The Daily Item, Sunbury, PA

February 25, 2014

Get back at telemarketers

The Daily Item

— I was saddened to read Christine Graw’s letter about high charges from a private electric company. I, too, was annoyed by these calls and ended up getting compensated by one energy company because these calls are against the law. Here is what I did and what I suggest you do:

Keep a log of telemarketer calls. Track the time of the call, the company that called, their phone number, and, if possible, the name of the person you spoke to.

File a do-not-call complaint with the federal and state governments each time you get a call.

Call the company and ask them to stop calling you.

If they keep calling send a letter asking them to stop calling you.

If the calls continue write a letter asking for compensation. You are entitled to $500 per call under federal law 47 USC section 227 of the Telephone Consumer Protection Act.

Get a copy of your call history from your phone company. Highlight the telemarketer calls.

If the calls continue file a legal claim in your local small claims court. Bring your call history report and a copy of 47 USC section 227 of the Telephone Consumer Protection Act. The law is only a few pages.

Note: only file a legal claim against a company based in Pennsylvania because courts can only force companies in Pennsylvania to pay you. This approach worked for me. I was compensated for the illegal calls and the phone calls stopped. It takes a little bit of effort but it works. I hope this helps you.

David Jacobson,