Lessons learned: Live each day to the fullest since life is short. Be willing to step in to help your fellow human beings when they are in trouble. Pay it forward.
The year 2013 was filled with so many major events, and though some were quite disturbing, something positive usually came out of those events through the spirit of people. Leaders should cultivate business cultures that build hope and spirit among people and encourage and recognize organizational citizenship behaviors. All would then feel the positive impact.
Russell is the vice dean and the director of the Executive Coaching and Leadership Development Program at the University of Maryland's Robert H. Smith School of Business. She is a licensed industrial and organizational psychologist and has more than 25 years of experience coaching executives and consulting on leadership and career management.