Your relative's ordeal underscores the need for personal data providers to maintain accurate records, for background screeners to double-check sources, and for applicants with arrest records to know their rights. It's not just data; it's people's lives.
Karla L. Miller writes an advice column on navigating the modern workplace. Each week she will answer one or two questions from readers. Miller has written for and edited tax publications for 16 years, most recently for the accounting firm KPMG's Washington National Tax office.